Go to the app store download the app, register with your mobile number,select your locality and update your address. You are ready to place an order on Doodhwala!
Yes, you have to register to use Doodhwala.
The VAT is included in the MRP of products. There are NO additional or hidden taxes added to your order.
Yes it is absolutely safe to use your card. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.
If we are not able to deliver all the products in your order and you have already paid for them online, the balance amount will be refunded to your wallet as store credit and you can use it at any time for your future orders.
The Doodhwala Wallet is your pay as you go account, which allows you to pay for your next day’s deliveries. The good news is it’s not a credit account, so you are not paying a lump sum.
For instance if you put Rs 2000 in your wallet, the money remains there and gets deducted only when you make a purchase. It’s an easy and safe way to shop multiple times without having to pay each time.
Select your desired products and quantity, put them in the basket and make the payment.
To ensure freshness, all our orders are delivered by 7.00am.
We deliver to over 45 different areas in Bangalore. Visit this link to check your locality http://doodhwala.net/areaserved.php
We are easy to get in touch with. Raise an issue through our app using the report issue button or contact our customer care by writing us an email, chatting through the app or calling us.
Make any changes to any date from the deliveries section in the app
Every product have different cut-off times, thus we recommend making changes by noon to ensure availability.
Set a vacation schedule from the application, simply input the date from when you want to pause it and the end date of your vacation and your schedule will be set
As a subscriber you never have to remember to reorder every month. Get whatever you need before you actually need it. Everything arrives to your door like magic!
Select items you regularly order and put them in delivery schedule. From nappies to eggs to chicken, you can subscribe to as many products you like.
Choose the schedule that works for you, from daily to every month.
Visit your account to update quantities, skip a month, or cancel your subscription. It is simple.
Make permanent changes to your plan from the plans section in the app where you can edit, cancel or pause a plan.
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